Effect of team members’ communication on software maintenance – I. E. Eteng and I. I. Arikpo
Owing to the vast deployment of computers for both domestic and industrial functions, software has a lot of relevance in our world today. Most of the human efforts in the handling of data and information have been replaced by computers. The need arises that adequate and proper maintenance be given to the computer software that is developed for both domestic and industrial functions. Maintenance routines cannot be achieved without effective communication between the parties involved in the maintenance process. This paper addresses the problem of communication between members of a software maintenance team through the development and deployment of a platform that enhances the passage of information between the individual members of the team. UML (Unified Modeling Language) diagrams are used to model and integrate the diverse capabilities and roles of team members in enhancing a workable maintenance process. An authentication process is included to restrict information to only members of a particular team and the Java Programming language was chosen and employed for the implementation of this work. It was demonstrated that effective storage and update of team members’ data facilitates the maintainability of software. The conclusion drawn from the research was that more energy must be committed into improving the communication path between members of a software maintenance team in order to create longevity and sustenance of the originality of software components.